Turizm Rehberliği Lisans Diploması

ISCO 08

ISCO 08

• The aim of the program is to train qualified tourist guides, employees, and prospective middle and senior-level managers for the tourism sector by providing a scientific and high-quality education. In line with this goal, the program seeks to develop professionals who are proficient in English and have an intermediate command of a second foreign language, possess an in-depth knowledge of Turkey's history, culture, and geography, and are capable of building strong interpersonal relationships. These individuals are expected to have analytical thinking skills, problem-solving abilities, management and organizational expertise, and a well-developed sense of tolerance, courtesy, respect, and honesty. The program also aims to cultivate leadership and representation skills in future tourist guides and managerial candidates.

• Education and instruction are conducted in-person, or in cases of necessity (such as pandemics, earthquakes, etc.), in the form of remote learning. Additionally, practical training is provided through internships or workplace training at tourism enterprises specified in the Erciyes University Faculty of Tourism Internship Directive.

• Acquires knowledge about the structure, functioning, and significance of the tourism sector in national development.
• Demonstrates reading, comprehension, speaking, and writing skills in English at the C2 level of the Common European Framework of Reference for Languages (CEFR).
• Exhibits reading, comprehension, speaking, and writing abilities in a second foreign language at a minimum B2 level according to the CEFR.
• Communicates effectively in written, oral, and non-verbal forms, and demonstrates presentation skills.
• Understands and applies the principles of group management.
• Recognizes societal and professional ethical values, evaluates them critically, and develops appropriate behaviors.
• Utilizes both basic and field-specific information and communication technologies and software at an advanced level.
• Possesses knowledge of fundamental concepts, theories, principles, and facts in the fields of business, economics, and social psychology.
• Understands the service delivery processes related to the profession of tourist guiding and ensures visitor satisfaction.
• Knows and applies current management theories and practices for effectively managing a travel business.
• Has detailed knowledge about the culture, history, religion, and arts of civilizations that have lived in Turkey, and analyzes and interprets this knowledge.
• Possesses comprehensive knowledge of the geography of both Turkey and the world.
• Plans, implements, and supervises a tour.
• Has basic knowledge of first aid and applies it.
• Knows and applies the legal regulations and professional standards related to the field of tourism and tourist guiding.
• Identifies, analyzes, synthesizes, interprets, and evaluates information and data in a professional context.
• Works effectively both independently and in collaboration with others.
• Engages in continuous personal and professional development, assumes responsibility for self-directed learning, and demonstrates it.
• Recognizes, understands, and communicates with different cultures.
• Pays attention to personal care, hygiene, attire, and appearance in line with the requirements of tourist guiding.
• Recognizes, uses, and maintains the physical environment, tools, equipment, and technologies related to the service area.
• Has knowledge of Atatürk’s principles and reforms and adopts the core values of the Republic.
• Develops individual skills related to artistic and sporting activities.

Graduates acquire comprehensive academic knowledge and practical skills necessary in the field of tourism guidance. They develop abilities for personal growth in social and cultural aspects, as well as skills in problem-solving and working with scientific methods. By blending this knowledge and expertise with universal principles and practices, they are able to apply them in ways that benefit the society in which they live.

1. Assessment and evaluation methods, including the types of exams and their contribution to the final grade, are determined by the senates of higher education institutions in accordance with the fundamental principles set by the Council of Higher Education (YÖK).
2. Various methods such as assignments, projects, practical work, midterm exams, and final exams are used for assessment and evaluation.
3. Letter and/or numeric grading systems are employed to evaluate student performance.

In this context, according to the Faculty’s Education and Instruction Directive, the relative grading system is used in the Tourism Guidance Undergraduate Program. Exams are graded on a 100-point scale. Midterm and final exam results are expressed in numerical points. For exams the student does not attend, the score is recorded as zero.

a) The average midterm score is calculated by dividing the total points earned in the midterms by the number of midterms taken. Any decimal values are rounded up to the nearest whole number.

b) The raw success score is calculated by adding 60% of the final or year-end exam score to 40% of the average midterm score. Decimal values are retained in this calculation, but the final raw success score is rounded up to the nearest whole number.

c) Raw success scores are determined using the "Absolute Grading System," which is one of the methods established by the Senate. The performance levels and coefficients corresponding to success grades are provided in the table below.

Students who score below 50 out of 100 on their final or resit exam are considered unsuccessful, regardless of their raw success score. If the raw success score is 50 or above, the student is considered successful, and the letter grade corresponding to the raw success score in the table is assigned. If the raw success score is below 50, the student is considered unsuccessful, and the corresponding letter grade is assigned.

In order to ensure the quality of higher education programs:

• YÖK (Council of Higher Education) is responsible for the planning, regulation, management, and supervision of the education, instruction, and other activities carried out in higher education institutions.
• Each year, “University Monitoring and Evaluation Reports” are published, which are prepared based on the criteria set by YÖK for higher education institutions. These reports contain quantitative and qualitative evaluations of higher education institutions and are shared with the public by YÖK.
• YÖK also publishes an annual report titled “Foundation Higher Education Institutions Report,” which includes academic, administrative, and financial data of foundation higher education institutions. These reports, containing both quantitative and qualitative evaluations, are shared with the public.

The quality assurance of undergraduate programs in higher education is ensured in accordance with the “Procedures and Principles for Ensuring the Quality Assurance of Higher Education Diploma Programs”:

1. Creation and Approval of Curricula: 1.1. YÖK establishes the minimum standards and criteria required to open undergraduate departments and programs in higher education institutions. 1.2. The curricula of undergraduate programs and the learning outcomes that each program aims to impart to students are determined by the senates of higher education institutions, in line with the basic principles established by YÖK. 1.3. The curriculum of National Core Education Programs is implemented by higher education institutions after being approved by YÖK and accepted by the relevant Deans' Council.
2. Assessment and Evaluation: The methods for assessing and evaluating the learning outcomes of each undergraduate program are determined according to the regulations on education, instruction, and exams established by higher education institutions, in line with the fundamental principles set by YÖK.
3. Certification: Students enrolled in undergraduate programs receive a bachelor's degree upon successfully completing the required course credits and other obligations set by higher education institutions.
4. Self-Evaluation and External Evaluation: As part of continuous monitoring, higher education institutions submit “Institutional Self-Evaluation Reports” from the previous year to the Higher Education Quality Council (YÖKAK) at the beginning of each year through the Information System. YÖKAK shares the “Institutional Feedback Report” on external evaluations of higher education institutions with the public. Furthermore, accreditation decisions made by accreditation organizations authorized or recognized by YÖKAK demonstrate that the quality assurance of program qualifications has been ensured. Regular review activities regarding the qualifications determined by YÖKAK regulations are also conducted.

Admission and enrollment to the faculty are regulated in accordance with the Higher Education Law and its related regulations. Students are admitted to the faculty based on the results of the Higher Education Institutions Exam (YKS), which is conducted by the Student Selection and Placement Center (ÖSYM), specifically through the Basic Proficiency Test (TYT) and the Foreign Language Test (YDT). Candidates who have achieved the required scores on the TYT and YDT are registered at the University Rectorate on the dates determined by the Council of Higher Education (YÖK). The documents required for enrollment are as follows:

1. High school or equivalent diploma,
2. Placement result document issued by ÖSYM.

Graduates who meet the necessary conditions can find employment in the following areas:

• Graduates who score at least 75 on the Foreign Language Exam (YDS), complete the 45-day (national) or 8-day (regional) domestic practice tour, and graduate from the program can apply to the Ministry of Culture and Tourism to obtain a Professional Tourist Guide Identification Card. This allows them to work as a tourist guide nationwide in Turkish or the language(s) specified on their ID.
• During their education, students also receive tourism management training, in addition to tourist guiding education. With this training, they can be employed in mid- or senior-level managerial positions in tourism businesses, particularly in travel agencies, accommodation, and marina operations.
• Graduates who achieve a sufficient score on the Public Personnel Selection Exam (KPSS) can be employed as public servants in various government institutions.
• Those who wish to pursue an academic career may work as instructors in programs related to their field at any university, provided they meet the necessary requirements (such as obtaining the required scores on the Academic Personnel and Graduate Education Entrance Exam (ALES) and the YDS, and, if needed, having sectoral experience).
• Graduates also have the opportunity to become teachers, provided they complete pedagogical formation.
• Graduates can also be employed in positions at the Ministry of Culture and Tourism, Provincial Directorates of Culture and Tourism, Information Offices, as well as in museums and archaeological sites.

1. Higher Education Law No. 2547

1.1. Regulation on the Principles of Transfer Between Associate and Undergraduate Programs in Higher Education Institutions, Double Major, Minor, and Inter-institutional Credit Transfer.

1.2. Regulation on the Continuation of Graduates of Vocational Schools and Open Education Associate Degree Programs to Undergraduate Education.

2.  Higher Education Law No. 2547 (Supplementary Article-35)

2.1. Regulation on Higher Education Quality Assurance and the Higher Education Quality Council.

The qualification is valid indefinitely.