Turizm Rehberliği Lisans Diploması

ISCO 08 Travel, Tourism and Leisure (1015)

ISCO 08 Travel, Tourism and Leisure (1015)

The Department of Tourism Guidance aims to train professional tourist guides who are human-centered, capable of analytical and critical thinking, research, recognize, protect, promote the natural, historical, and cultural heritage of Anatolian geography, and interpret both local and universal values, adhering to professional ethical principles. In this context, the department continues its efforts to be a preferred department among tourism guidance programs at the regional and national levels, contributing to society and the tourism industry through educational, teaching, and research activities in the field of tourism guidance.

Graduates who meet the relevant requirements (proof of foreign language proficiency and completion of a field trip) can apply to the Ministry of Culture and Tourism to work as "Tourist Guides." In addition, they can work as middle and senior-level managers in businesses such as hotel enterprises, food and beverage businesses, recreation and event management companies, tour operators, A, B, C group travel agencies, and airline companies. If they achieve sufficient points in the Public Personnel Selection Examination (KPSS), they will be able to work in the relevant units of public institutions and organizations. Graduates who wish to continue postgraduate education may also have career opportunities in the academic staff of universities.

Students are expected to successfully complete their academic courses and complete 60 days of compulsory internship in order to graduate. If students meet the necessary requirements, they can pursue a double major. Additionally, through the ERASMUS and FARABI programs, they can continue their studies at universities both domestically and abroad.

The department staff includes 1 professor, 5 associate professors and 1 research assistant. For courses in different areas of expertise, faculty members from other departments within the faculty and instructors from other faculties of the university (such as the Faculty of Science and Literature, Faculty of Health Sciences, etc.) are actively utilized.

Education and training are conducted in formal, open, or distance learning formats. Additionally, students are required to complete a mandatory 60-day internship in businesses within the tourism industry (such as agencies, hotels, etc.).

• Knows the terms, concepts, and practices related to the profession of tourism guidance.
• Learns about Turkey's archaeological, historical, and geographical values and adopts the behavior of a responsible tourist guide towards these values.
• Possesses detailed knowledge of the culture, history, religion, mythology, and arts of civilizations that lived in Turkey, analyzes this information, and interprets it.
• Knows and applies current management theories and practices necessary for effectively managing tourism businesses.
• Plans, implements, and supervises a tour using various tools, information technologies, and programs.
• Gains knowledge about tourist health and safety and acquires first aid application skills when needed.
• Utilizes the knowledge gained in archaeology, history, art history, and museology in personal and professional development.
• Acquires the knowledge and skills to conduct theoretical and applied research on any problem, collect findings related to the issue, produce solutions, and present the project before a jury.
• Understands universal ethical values, is knowledgeable about ethical rules in tourism, and fulfills roles and responsibilities in accordance with ethical principles in professional practice.
• Follows current developments, understands problems, and produces rational solutions within the framework of scientific and ethical values based on knowledge of international tourism movements.
• Knows and applies legal regulations and professional work principles related to tourism and tourist guidance.
• Is informed about the structure, functioning, and importance of the tourism sector in the national economy and development.
• Communicates effectively in at least one foreign language at the B1 General Level of the Common European Framework of Reference for Languages (CEFR) in written and spoken forms and possesses a second foreign language at a level to communicate with guests.
• Establishes effective written, verbal, and non-verbal communication in the profession and demonstrates presentation skills.
• Gains professional knowledge and skills in areas such as lifelong learning, time management, and other subjects that support individual development.

Possesses advanced proficiency in the following key competencies:

1. Literacy competency
2. Foreign language competency
3. Personal, social, and learning-to-learn competency
4. Citizenship competency
5. Entrepreneurship competency
6. Cultural awareness and expression competency
7. Communication competency

At our department, midterms, makeup midterm exams, final exams, and resit exams are held. Additionally, summer schools may be offered for certain courses upon students' request. Furthermore, the workload and performance of our students are actively monitored according to the Bologna system through the ECTS Information Package and the Student Information System, and exam loads can be adjusted according to their weight.

Our exams: Midterms: A midterm exam is held at least once for each course. The midterm exam schedule is organized by the administration, taking into account the views of the instructors responsible for the courses during the first four weeks of each semester, and the dates are announced accordingly. Midterm grades are announced at least two weeks before the final exams.

Final Exams: Final exams are announced within two weeks following a minimum of fourteen weeks of teaching. A final exam is held for each course. Students who do not attend the final exam are considered to have failed the course and are given an "FF" grade. The final exam schedule is determined by the University Senate, after receiving recommendations from the departments. The exam schedule is prepared by the dean's office and announced at least two weeks before the exams. No makeup exams are held for final exams.

Makeup Exams: Students who cannot attend the midterm exam due to valid and legitimate reasons, and who provide documentation of their situation within one week after the exam, may be allowed to take the missed midterm exam at a date determined by the course instructor. No additional makeup exams are offered for students who miss makeup exams.

Resit Exams: Students who fail the final exams can take resit exams for the courses they have failed. Students who do not attend the resit exam are considered to have failed and no further exam is arranged for them. Resit exams are held in the third week after the final exams. No makeup exams are offered for resit exams.

Single Course Exam: This exam is available for students who have completed eight semesters but have failed only one course or who have passed all courses but have a GPA below 2.00.

In general, all exam results are announced by the respective course instructor through the Batman University Student Information System (SIS) website within the dates specified by the academic calendar. Exam documents are kept for three years from the date of the announcement. Students who exceed the attendance limit in a course are considered not to have attended that course, are not allowed to take the exams, and are considered to have failed the course. Students who have health reports accepted by the relevant boards are also considered absent for the duration specified in the report. The average of the grades from the midterm exams and other activities accounts for 40%, while the grade from the final exam or resit exam accounts for 60%, as determined by the course instructor and announced to students during the first two weeks of the course.

The success grades for each course are calculated based on a 100-point scale, as follows:

90-100 Points - AA (Coefficient 4.0, ECTS Grade A)
85-89 Points - BA (Coefficient 3.5, ECTS Grade B)
80-84 Points - BB (Coefficient 3.0, ECTS Grade B)
70-79 Points - CB (Coefficient 2.5, ECTS Grade C)
60-69 Points - CC (Coefficient 2.0, ECTS Grade C)
55-59 Points - DC (Coefficient 1.5, ECTS Grade D)
50-54 Points - DD (Coefficient 1.0, ECTS Grade E)
40-49 Points - FD (Coefficient 0.5, ECTS Grade F)
0-39 Points - FF (Coefficient 0, ECTS Grade FX)
Satisfactory                         - YE (Coefficient -, ECTS Grade S)
Unsatisfactory - YS (Coefficient -, ECTS Grade U)
Absence - DS (Coefficient 0 (for credit courses), ECTS Grade NA)

Accordingly, if a student receives a grade of (AA), (BA), (BB), (CB), or (CC), they are considered to have passed the course. If they receive a grade of (DC) or (DD), they are considered to have "conditionally passed" the course. If they receive a grade of (FD) or (FF), they have failed the course. For non-credit courses and internships, the attendance and success evaluation will result in grades of (YE) for satisfactory, (YS) for unsatisfactory, and (DS) for absence. Any grade earned from an exam the student was not eligible to attend will be invalid. Grades of (YE) and (YS) for compulsory common courses as mentioned in Article 5 of the 2547 Law and (DS) for non-credit courses are not considered in calculating the weighted GPA; however, for credit courses, (DS) is considered as 0.00. To pass a course, students must score at least 50 points on the final or resit exam, in addition to meeting other requirements. Students who fail to meet this condition are considered to have failed (FD and below) regardless of their overall average. Thus, the academic performance of our students is monitored according to the grades they receive in courses, along with their credit hours, which are used to calculate the "Semester/Term Grade Point Average (DNO)" and "Cumulative Grade Point Average (GPA)" values. The DNO is calculated by dividing the sum of the products of each course's credit and the grade earned in the course by the total credits of those courses in a given semester. The GPA is calculated by dividing the sum of the products of each course's credit and the grade earned in the course by the total credits of all courses taken in all semesters.

In order to monitor the quality of higher education programs;

• YÖK is responsible for planning, organizing, managing and supervising education, training and other activities in higher education institutions.

• "University Monitoring and Evaluation Reports" of higher education institutions, prepared within the framework of the criteria determined by YÖK, are published every year. Reports prepared according to these reports, containing quantitative and qualitative evaluations for higher education institutions, are shared with the public by YÖK.

• The "Foundation Higher Education Institutions Report", which includes academic, administrative and financial data of foundation higher education institutions, is published every year by YÖK. These reports, which include quantitative and qualitative evaluations of foundation higher education institutions, are shared with the public by YÖK. Quality assurance of undergraduate programs in higher education is provided according to the "Procedures and Principles for Providing Quality Assurance of Higher Education Diploma Programs":

1. Creation and Approval of Curriculum: YÖK determines the minimum standards and criteria required for the opening of undergraduate departments and programs in higher education institutions.

1.1. The curriculum of undergraduate programs in higher education institutions and the learning outcomes that each program will bring to the student are determined by the senates of higher education institutions in accordance with the basic principles determined by YÖK on these issues.

1.2. The curriculum of National Core Education Programs is implemented by higher education institutions with the approval of YÖK after being accepted by the relevant Council of Deans.

2. Measurement-Evaluation: How the learning outcomes that each undergraduate program will provide to the student will be measured and evaluated is carried out in line with the teaching and examination regulations prepared by higher education institutions in line with the basic principles determined by YÖK.

3. Certification: Students enrolled in undergraduate programs, if they successfully complete the course credits and other obligations determined by higher education institutions; receives a bachelor's degree.

4. Self-Evaluation-External Evaluation: In the context of continuous monitoring, higher education institutions enter the "Institution Internal Evaluation Reports" of the previous year into the Information System prepared by the Higher Education Quality Board (YÖKAK) at the beginning of each year. The "Institutional Feedback Report" prepared by YÖKAK regarding the external evaluation of higher education institutions is shared with the public. In addition, accreditation decisions made by accreditation bodies authorized or recognized by YÖKAK also show that the quality assurance of the qualifications of the programs is ensured. It carries out regular review activities regarding the qualifications determined in accordance with the YÖKAK legislation.

The quality assurance of undergraduate programs in higher education is ensured in accordance with the "Procedures and Principles for Ensuring the Quality Assurance of Higher Education Diploma Programs."

ISO 9001 Quality Management System (QMS) criteria are applied.

Students wishing to enroll in the department must successfully pass the exams conducted by the Student Selection and Placement Center (ÖSYM). For international students, the admission requirements determined by the university for foreign students apply.

1. Those holding a bachelor's degree may proceed to master's programs and, if they meet the relevant requirements, to doctoral and proficiency in arts programs accepted with a bachelor's degree.
2. Undergraduate students have the right to participate in double major programs offered by their higher education institutions. Students enrolled in double major programs can take courses from two diploma programs simultaneously and, upon successful completion, obtain two separate bachelor's degrees.

1. Higher Education Law No. 2547

1.1. Regulation on the Principles of Transfer Between Associate and Undergraduate Programs in Higher Education Institutions, Double Major, Minor and Inter-Institutional Credit Transfer

1.2. Regulation on the Continuation of Undergraduate Education for Graduates of Vocational Schools and Open Education Associate Degree Programs

2. Higher Education Law No. 2547 (Additional Article-35)

2.1. Higher Education Quality Assurance and Higher Education Quality Board Regulation

Qualification is continuous